Current Positions Available – 

Position – Call Center Technicians
Shift – Daytime and Evening/Weekend  
Location – Worry-Free Support Center in Birmingham, AL 

The Call Center Technician will provide front-line support in an efficient and cordial manner to our clients in all lines of business – Restaurant POS, Corporate IT and Digital Marketing. Ideal candidates will be punctual, flexible and possess excellent written and verbal communication skills to document all client and customer interactions. You understand general computer systems, databases and networking and treat the craft of troubleshooting like a Jedi Master treats The Force.
  • An understanding of databases, networking and troubleshooting
  • Ability for light local travel and in person interaction
  • Excellent interpersonal skills, and are punctual and flexible
  • Able to professionally and patiently assist with customers over the phone and through email
Education and Experience
  • Bachelor/Associates degree in Information Technology, Computer Information Systems, or Computer Science (or demonstrated equivalent experience) preferred
  • Experience in computer electronics and software support
  • Experience with Microsoft Exchange is preferred
  • Experience in a help-desk service/support position is preferred but not required

Position – Junior Developer
Shift – Daytime and Evening/Weekend  

The Developer Scoop:

You are a programming wizard that wants to be part of the fast-paced world of a growing tech start-up.

A Day in the Life:

You are all about those 0s and 1s, and dream in binary. Analyzing and problem solving is your forte. You can develop software from scratch, and design, test, tune and debug existing software. You can also deliver documentation on all the moves you make.

You will:

  • Develop new and exciting features and functions (and improve existing ones) for our custom Point of Sale systems and associated applications
  • Delivery on schedule, within scope and following our processes, while successfully managing risk and both internal and external expectations
  • Produce clean, well-documented and efficient code
  • Maintain and arrange project requirements in sequence
  • Prepare work flow charts and diagrams
  • Apply your deep knowledge of computer capabilities, subject matter, programming languages, and logic
  • Fulfill project requirements by converting work flow info into computer language
  • Confirm program operation by testing/modifying program sequence and codes.
  • Maintain historical records by documenting program development and revisions
  • Maintain professional and technical knowledge by attending educational workshops,
  • reviewing professional publications, establishing personal networks and participating in professional societies
  • Prepare reference for users by writing operating instructions

You have:

  • Experience with Elm, Elixir, Python, Docker, Postgres, C#
  • API Design experience a plus
  • Ability to meet deadlines and work in a fast-paced environment
  • Associate or bachelor’s degree is required; master’s degree is a plus
  • Experience with other POS products and restaurants is a plus
  • Strong knowledge of PC applications (e.g. MS Office)
  • Strong communication and interpersonal skills
  • Effective written documentation skills a must
  • Technical Problem Solving Skills
  • Understanding of PCI and HIPAA compliance is a plus

Apply using the form below

Aegis Foundry is an innovative technology provider for small to medium sized businesses.  We excel in partnering with companies through our three primary lines of business: Point-of-Sale systems; Digital execution; and premium IT implementation and support. 

We are always looking to add great talent to our team. If you’re interested in hearing more about careers opportunities at Aegis Foundry, please fill out the below form.


2127 1st Ave N
Birmingham, AL 35203