Current Positions Available – Call Center Technicians

Position – Call Center Technicians

Shift – Daytime and Evening/Weekend  

Location – Worry-Free Support Center in Birmingham, AL 

The Call Center Technician will provide front-line support in an efficient and cordial manner to our clients in all lines of business – Restaurant POS, Corporate IT and Digital Marketing. Ideal candidates will be punctual, flexible and possess excellent written and verbal communication skills to document all client and customer interactions. You understand general computer systems, databases and networking and treat the craft of troubleshooting like a Jedi Master treats The Force.
 
Requirements
  • An understanding of databases, networking and troubleshooting
  • Ability for light local travel and in person interaction
  • Excellent interpersonal skills, and are punctual and flexible
  • Able to professionally and patiently assist with customers over the phone and through email
Education and Experience
  • Bachelor/Associates degree in Information Technology, Computer Information Systems, or Computer Science (or demonstrated equivalent experience) preferred
  • Experience in computer electronics and software support
  • Experience with Microsoft Exchange is preferred
  • Experience in a help-desk service/support position is preferred but not required

Apply using the form below


Aegis Foundry is an innovative technology provider for small to medium sized businesses.  We excel in partnering with companies through our three primary lines of business: Point-of-Sale systems; Digital execution; and premium IT implementation and support. 

We are always looking to add great talent to our team. If you’re interested in hearing more about careers opportunities at Aegis Foundry, please fill out the below form.

Alabama

1831 28th Ave South, Suite 140
Birmingham, AL 35209

California

111 W. Avenida Palizada, Suite 8-193
San Clemente CA 92672